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FAQ about Denmark’s Data Portal

We have collected the most common questions about Denmark’s Data Portal on this page. If you cannot find an answer for your question, you are welcome to contact Research Service at either forskningsservice@dst.dk or by phone 39 17 31 30 (open Monday-Friday from 10:00-15:00).

The FAQ is continuously updated.

I am logging in to Denmark’s Data Portal for the first time – how do I get in?

When you are logged on to the remote, you have to click on “Danmarks Datavindue”.

When you log on to Denmark’s Data Portal for the first time, you have to click “Forgot password” and write your 3-4 character ident. You will receive a safety password via the email that is linked to your ident. When you have chosen a new password, you can log in to Denmark’s Data Portal.

When will I be assigned a project responsible for my newly created project?
You will be assigned a project responsible at the latest when your administrator sends the project proposal for approval at Research Service. If you have questions earlier in the process, you can send an email to your institution’s customer team, where you write the project number in the subject field and that you want a project manager. In the mail, you ask any questions you may have.

See contact information on customer teams

Where do I sign the project proposal?
When the project responsible in Research Service pre-approves the project proposal, you receive an email. You must then print the approved project proposal as a PDF from Denmark’s Data Portal and sign it. Once the project proposal is signed, it must be sent by email to your project responsible. Once you have returned the signed project proposal, it will be finally approved by the Research Service’s Head of Division.

Can I correct the project proposal after it has been sent to the administrator/ Statistics Denmark?
No, once you have sent the project proposal to your administrator or to Statistics Denmark, you can no longer correct it. If your project responsible in Statistics Denmark has questions or comments about the proposal, you have the opportunity to correct them before sending the proposal again.

Can I give more users access after the project proposal has been sent to the administrator/ Statistics Denmark?
No, once you have sent the project proposal to your administrator or to Statistics Denmark, you can no longer give users access. Once you get the project proposal back either as approved or for revision, you can give users access.

How do I add my own data to my project?
Data that does not come from Statistics Denmark’s data bank must be described in general under “Additional data” in the proposal. The details of this data must be further elaborated in an appendix you send by email to your project responsible. You must reference the appendix under “Additional data”.
It is not yet possible in Denmark’s Data Portal to upload variable descriptions to your own data. These must be sent in an email to the project responsible, where you write the project number in the subject field.

How do I see the price of my data order before I order?
When the administrator via Denmark’s Data Portal has sent project setting and data ordering to Research Service, the project responsible in Research Service will be able to prepare a price offer. This offer is sent by email to the administrator and the project’s contact person.
It is not possible to see the price inside Denmark’s Data Portal.

Can I make a re-proposal without adding data and variables under data content?
No, unfortunately, you cannot as there can only be one project proposal in force and all data must be documented in that project proposal. Therefore, the re-proposal must be filled with all the information.

Should I add all users to the project one by one?
All new users have to be added one at a time. All users who have been part of the project previously should have been added to the project automatically.

When can I expect to get my data?
Ask your project responsible in Research Service how long they expect the delivery time to be. The delivery time depends on the individual project.

My project proposal has not been approved. What do I do?
Your project responsible in Research Service may have comments or questions for your project proposal, and therefore you get your project proposal back for review. You can see the comments under the relevant sections of the option.
Once you have corrected the project proposal, you can resubmit it through Denmark’s Data Portal.

Special for project databases

How do I send a re-proposal of the project database?

Unfortunately, it is not yet possible to re-submit the project proposal for the project database through Denmark’s Data Portal. If you are a database manager, you have to send the re-proposal to your project responsible in Research Service.

Contact

Forskningsservice
Phone: +45 39 17 31 30